AI in Practice: From Tools to AI Agents
Move beyond prompts to design structured, agent-style workflows that support real business operations.
Overview of the AI Agents Course
For professionals who already use tools like ChatGPT or Microsoft Copilot and are
ready to move beyond prompts into structured, repeatable AI workflows.
Presented by The Drop and delivered by leading AI educator Laurel Papworth, this
intermediate-level workshop focuses on the next stage of AI in business: agentic
workflows - where AI doesn’t just respond, but follows a process, applies
judgement, and supports real operational decisions.
Designed for management professionals in the hospitality industry (clubs, pubs and
suppliers), this session helps you move from experimenting with AI tools to applying
them in a more structured, practical way across your organisation.
What does the course cover?
From Tools to Agents Understand how AI is evolving from simple prompts to structured, goal-driven
workflows in business.
Foundations That Actually Work
A fast, practical reset on prompting and inputs to ensure reliable, consistent outputs.
A fast, practical reset on prompting and inputs to ensure reliable, consistent outputs.
Copilot in Practice
How to use Microsoft Copilot across Word, Excel, Outlook and Teams as part of real workflows - not just one-off tasks.
How to use Microsoft Copilot across Word, Excel, Outlook and Teams as part of real workflows - not just one-off tasks.
Designing Agentic Workflows
Identify where AI can take on structured roles in your operations and map out repeatable processes.
Identify where AI can take on structured roles in your operations and map out repeatable processes.
Build Your First Agent
Workflow Create a simple, reusable workflow that moves from input → analysis → action using your existing tools.
Workflow Create a simple, reusable workflow that moves from input → analysis → action using your existing tools.
Oversight, Risk & Responsibility
Know where human judgement sits as AI becomes embedded in day-to-day work.
Know where human judgement sits as AI becomes embedded in day-to-day work.
Measuring Value
Practical ways to assess productivity, quality and ROI from AI in your organisation.
Practical ways to assess productivity, quality and ROI from AI in your organisation.
Prerequisites
(important for hands-on exercises)
To get the most value from this workshop, participants should:
- Have prior experience using AI tools such as ChatGPT or Microsoft Copilot
- Have access to Microsoft 365 Copilot within Word, Excel, Outlook or Teams(not just the free Copilot chat)
- Have access to Copilot Agents (Copilot Studio)
Key Takeaway
Walk away with a clear understanding of how AI is shifting towards agentic
workflows - and a practical example you can adapt to your own business
immediately.
About Laurel Papworth
Artificial Intelligence
Laurel Papworth is an global AI consultant and workshop facilitator with a focus on
generative AI (ChatGPT) through licensing her course, "AI Is My CoPilot," at the
Australian Institute of Management.
Since 2008, she's taught diverse AI subjects,
including behavioural, semantic and computer vision AI.
A pioneer in virtual
currencies and Play-to-Earn fitness, she patented decentralised currency three years
before Bitcoin. Named by Forbes as a Top 50 influencer in online communities,
Laurel has consulted for the Malaysian Government, Singapore Departments,
Parliament House Australia, Sony, and various banks.
She has over 22,000 students
and decades of teaching at various Australian universities. Laurel hosts the
"Alchemy of Innovation" podcast and enjoys MMORPGs like World of Warcraft in her
free time.
HURRY – BOOK NOW TO SECURE YOUR PLACE
SYDNEY
Tuesday June 2 2026
9AM – 4PM
Rydges Darling Square
72 Liverpool Street, Sydney 2000
Sydney CBD
$860 + GST (No booking fee)
Tuesday June 2 2026
9AM – 4PM
Rydges Darling Square
72 Liverpool Street, Sydney 2000
Sydney CBD
$860 + GST (No booking fee)
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